PawfficeHQ Support

Tell us what you were trying to do, what happened, and which module you were using. Screenshots are welcome—please avoid including payment-card details or unnecessary sensitive information.

Login & account access

Use “Forgot password?” on the sign-in page first. If the reset email does not arrive, check spam and then contact support.

Scheduling & records

Get help with calendars, appointments, clients, pets, vaccinations, photos, and report histories.

Messages & reminders

Ask about email, SMS consent, appointment reminders, confirmations, delivery failures, and opt-outs.

Invoices & payments

Get help with invoices, estimates, Stripe, Square, manual payments, refunds, tips, and subscription billing.

Need help? Send a support request through PawfficeHQ. Include your business name, the affected module, and any error message.

Animal emergency: PawfficeHQ does not provide veterinary advice or emergency services. Contact a licensed veterinarian or emergency clinic immediately.